Apple acknowledges iPhone Duo screen cracking issues following launch

Apple acknowledged an issue with its new foldable device and confirmed it is replacing damaged units, The Verge reported on 27 October. The announcement follows social media reports from early buyers showing broken inner screens within hours of the device launching on 24 October. Users shared photos displaying cracks appearing in the middle of the screen above the hinge, accompanied by lines across the display. [1]

Teardown site iFixit identified a potential flaw in the hinge design that could be responsible for the screen failures, according to Tom's Guide. The outlet noted that mechanical folding hinges make foldable devices inherently fragile compared to traditional smartphones. [2]

The 2,000 dollar foldable smartphone comes with a 14-day return window, and Apple covers damage caused by normal use under a standard one-year warranty, as FTMQ Tech reported earlier. The Verge noted that Apple has not revealed how many broken devices have been reported so far. [1][6]